Probably one of the latest advancements in how telephones works, the IP PBX, as the name suggests, uses your internet protocol networks to send and receive data, or more specifically, telephone calls. Because it also networks to traditional lines, getting an upgrade to this is pretty simple, since the server works a lot like a proxy server. The point is, apart from all the technical jargon, is has several perks which make it the most user friendly telephone system we have seen for a while. Here are some of them.
If you have a basic knowledge of how computers and networks work, you will probably be able to install the IP PBX yourself. You don’t need to call a technician who will fiddle around with several wires; just apply the knowledge you gained over the Windows user interface.
2. No wiring:
Because you can connect the phones to port within the computer, there’s no messy wiring that gets caught in your foot. Around the office, this can be a great deal. You can move the extensions for different departments easily and forget about installing several ports for the same line.
3. Easy expansion:
By this we mean that you can connect as many phones to your IP network as you like A regular computer can generally handle many phone lines; all you have to do is configure it. You don’t need the bear the price of extra hardware costs simply because your business is expanding.
4. Cost effective:
Apart from less hardware costs, which by the way will significantly bring down your costs, the IP PBX gives you better features for international calling as well as other long distance calls within the country. This translates into an important fact – if you have offices around the country, you can configure your settings to make free calls between the offices.
5. Better phone features:
Ordinarily you might have to pay for extra features like call waiting, call forwarding, voice mail, group calling etc. But with the IP PBX, you can just develop the software to include these features. It’ll probably cost you lesser too, because these are just tweaks to the software. With traditional phones, they require installation.
6. Better service:
This means not just better service that you get, but also better service you provide. All your business presumably takes place with the help of computers, and with IP PBX you can integrate your applications to bring up information about the customer as soon as you get their call.
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