Avaya IP Office 500 supports Analog devices including analog phones or fax machines either using direct connection to an analog extension card on your IP office System or using Avaya 3rd Party IP license and any 3rd party SIP ATA. Many ATAs has been tested on Avaya IP office 500 including the below:
– Linksys PAP2T
– Cisco 186/187/188 ATA
– Cisco SPA 122 ATA
And many more ATA devices.
Please note that some ATA’s support 2 Analog ports. This means that you can connect two fax devices to the same ATA or connect one fax device and one Analog phone. If you want to configure both ports on Avaya IP Office 500 using the same Extension number then one 3rd Part license will be enough. However if you want to configure each port with separate extension number then you will need 2 3rd Party SIP Licenses, as it’s licenses based on number of SIP Extensions configured and not based on number of ATA devices.
Watch the below video to learn how you can configure any ATA device on Avaya IP office 500. The same Configuration can be used for adding any SIP 3rd party phone on IP Office 500.
– In the video I used a specific ATA module as an Example but the end device configuration is similar for all ATA’s. The important settings is to set the server as IP Office IP address, Set the User ID as your Extension number and set the password.
– In order for your Fax machine to work probably with Analog trunks you need to keep the Analog Trunk for your Fax machine in separate incoming and outgoing group numbers than the rest of your Analog Trunks.
– In order for your Fax machine to work probably with E1 you need to make sure that your Fax SIP extension number is assigned a user short code with number set to NsXXXXXX where your XXXXXX your Fax DID number.